Case Study: Supporting Hybrid Workers with Comprehensive DSE Assessments

Blaze Communication, a boutique marketing agency based in North London, has a team of around 15 employees working in a hybrid model. Post-pandemic, the company fully embraced flexible working, allowing staff to split their time between home and the office.

Recognising the need to ensure employee wellbeing and compliance in both environments, Blaze Communication partnered with DSE Assessments Ltd to establish a formal DSE assessment process, ensuring a safe and ergonomic setup for all staff.

  • Challenge:

    Before working with DSE Assessments Ltd, Blaze Communication:

    • Had no formal DSE assessment plan in place for its hybrid workforce.
    • Needed a solution that covered both home and office workstations while keeping operations efficient and compliant.
    • Wanted to ensure employees had the right ergonomic setup to prevent discomfort, improve productivity, and meet health & safety standards.

    With hybrid working now their norm, it was essential to provide proper guidance and support for staff working in different environments for Blaze Communication.


  • Solution:

    DSE Assessments Ltd provided fully remote online DSE assessments for all Blaze Communication employees, assessing both their home and office setups. The process included:

    • Comprehensive Virtual Assessments – Each employee completed an in-depth DSE assessment covering their entire workstation setup.
    • Tailored Recommendations – Personalised ergonomic advice and adjustments were provided based on each individual’s needs.
    • Home & Office Setup Evaluation – Ensuring both environments met health & safety best practices for comfortable, productive working.
    • Compliance & Future-Proofing – Helping Blaze Communication implement an ongoing DSE strategy, ensuring they remain compliant as they continue hybrid working.

  • Implementation:

    DSE Assessments Ltd worked closely with Blaze Communication to remotely assess all employees, ensuring a smooth and efficient process with minimal disruption to daily operations. These were conducted individually via a secure portal, to ensure complete confidentiality of all responses. Each employee received a comprehensive report with clear, actionable guidance tailored to their individual workstation setup, allowing for immediate ergonomic improvements.


  • Outcome & Impact:

    Following the implementation of DSE Assessments Ltd’s services, Blaze Communication now has a formal DSE assessment plan in place, ensuring all hybrid workers receive the necessary support for a safe and comfortable workstation. Both home and office environments have been optimised to create a more ergonomic workspace, reducing the risk of discomfort and musculoskeletal issues. Employees are now better informed on how to adjust their setups effectively, fostering healthier working habits. Additionally, Blaze Communication has established a streamlined compliance process, enabling them to meet legal requirements while prioritising the wellbeing of their staff.

What Our Clients Say

“As a small business, we knew we needed to ensure the health and wellbeing of our employees, but we weren’t sure where to start. DSE Assessments Ltd made the process seamless, providing a solution that helped us identify and resolve workstation issues both at home and in the office. Their expertise has ensured we meet legal requirements while genuinely supporting our team’s comfort and productivity. They also expertly guided us through any product requirements that resulted from the assessments.”

Jodie Webber – Managing Director

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